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    Informations sur le COVID-19
    Pour consulter les options d'annulation et de remboursement, rendez-vous sur votre tableau de bord. Les réservations éligibles dans le cadre de notre Politique relative aux cas de force majeure peuvent être annulées avant l'arrivée, sans pénalités ni conséquences sur votre statut de Superhost.

    Comment les politiques régionales affectent-elles les annonces créées via un logiciel connecté à l'API ?

    Policies for your listings can differ depending on the market, city, or country. Even if you’ve created your listings through your software, you still need to comply with these same policies in order to list within those markets.

    Regional policies

    You can create listings through your software in North America, Latin America, Asia, Africa, and Europe. However, outside of traditional hospitality, we currently don’t accept listings via API-connected software in the following urban markets:

    • New York, NY, USA
    • Los Angeles, CA, USA
    • Boston, MA, USA
    • Portland, OR, USA
    • Montreal, Quebec, Canada
    • Singapore

    In Japan, we also don’t accept listings created through API-connected software for accommodations (minpaku) used for Housing Accommodation Business under the Japanese Housing Accommodation Business Act (Act No.65 of 2017). The only exception to the policy is for Japanese API partners who have entered into the license agreement with regard to Airbnb brand and intellectual properties within Japan.

    Traditional hospitality policies

    We currently review all traditional hospitality listings manually to determine if they fit on our platform.

    The property types that we accept include Bed & Breakfast, Boutique hotel, Hostel, Lodge, Timeshare, Minsu, Casa particular, Pension, Pousada, Ryokan, Heritage hotel, and Serviced apartment.

    City registration policies

    City registration is required by Airbnb for several cities. All listings in those cities won’t be published until the host completes the registration process for each listing.

    To complete the process, you’ll need to provide your existing registration details, your exemption details or submit a registration application to the city via Airbnb. You can provide your existing registration or exemption details via your software if it supports that feature. If your software doesn’t support it, you must complete the registration on Airbnb manually for each listing.

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